Shipping Policy
At Indian Mores Jewellery, we are dedicated to ensuring that your orders are delivered to you promptly and securely. Please review the details of our Shipping Policy to understand the terms and timelines associated with your purchase.
Shipping Locations
- We ship across India to all serviceable pin codes.
- International shipping is not available at this time.
Shipping Charges
- Free Shipping: We offer free shipping on all prepaid orders within India.
- Cash on Delivery (COD): COD orders may incur an additional handling fee, which will be displayed at checkout.
Order Processing
- All orders are processed within 1-2 business days after the payment confirmation.
- All orders are delivered within 3-4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Custom or personalized orders may require additional processing time, which will be communicated at the time of purchase.
Delivery Timelines
- Standard delivery typically takes 3-6 business days from the date of order dispatch, depending on the destination.
- Delivery to remote or non-metro areas may take longer.
Order Tracking
- Once your order is shipped, you will receive an email or SMS with the tracking details and the courier partner’s information.
- You can track your shipment using the provided tracking number on the courier partner’s website.
Undeliverable Packages
- If a package is undeliverable due to incorrect address details, refusal to accept delivery, or unavailability of the recipient, it will be returned to us.
- In such cases, reshipping charges may apply, and refunds (if any) will exclude the original shipping costs.
Shipping Delays
While we aim to ensure timely delivery, delays may occur due to:
- Unforeseen circumstances such as natural disasters, strikes, or transportation issues.
- Address discrepancies or incomplete contact details provided by the customer.
In such cases, we will keep you informed and work to resolve the issue as quickly as possible.
Inspecting Your Package
- Please inspect your package upon delivery.
- If the packaging appears tampered with or damaged, refuse delivery and contact us immediately at [email protected] or +91 8619217693.
Contact Us
For any shipping-related queries or assistance, feel free to contact us:
- Email: [email protected]
- Phone: +91 8619217693
- Business Hours: 10:00 AM to 7:00 PM
We are here to ensure a smooth and delightful shopping experience for you.